1. Introduction

BellGo Private Limited ("BellGo", "we", "us", or "our") respects your privacy and is committed to protecting personal information.

This Privacy Policy explains how BellGo Track collects, uses, stores, and protects information when you use:

• Web Application
• Android Application
• iOS Application
• APIs and related services

(collectively referred to as the "Platform").

By using the Platform, you agree to the practices described in this Privacy Policy.

2. Information We Collect

Account Information

We may collect:

• Name
• Employee ID
• Email Address
• Phone Number
• Organization Information
• Role and Designation

Attendance Information

We may collect:

• Attendance records
• Shift start records
• Shift end records
• Check-in timestamps
• Check-out timestamps

Face Verification Information

Where enabled by the organization, we may collect:

• Facial images captured during attendance verification
• Face verification metadata
• Verification results

Face verification data is used solely for attendance and identity verification purposes.

Location Information

When location tracking is enabled by the organization and permissions are granted by the user, we may collect:

• GPS coordinates
• Location timestamps
• Route history during active shifts
• Device-derived location information

Location tracking begins when a user starts a shift and ends when the user ends the shift.

We do not intentionally collect location data outside active shifts.

Device Information

We may collect:

• Device type
• Operating system version
• App version
• Device identifiers
• IP address
• Diagnostic information

3. How We Use Information

We use collected information for:

• Attendance management
• Workforce verification
• Face verification
• Location tracking
• Payroll processing
• Operational reporting
• Fraud prevention
• Security monitoring
• Customer support
• Platform improvements
• Legal compliance

4. Legal Basis & Consent

Certain features require user permissions, including:

• Camera Access
• Foreground Location Access
• Background Location Access
• Notification Access

By granting permissions and using the Platform, you consent to the collection and processing of information as described in this Policy.

5. Information Sharing

We do not sell personal information.

Information may be shared with:

Your Organization

Attendance, payroll, location, and verification information may be accessible to your employer or organization.

Service Providers

We may share information with trusted providers that assist with:

• Cloud hosting
• Analytics
• Infrastructure management
• Customer support

Legal Requirements

We may disclose information when required by:

• Applicable law
• Government requests
• Court orders
• Regulatory authorities

6. Data Retention

We retain information for as long as necessary to:

• Provide services
• Fulfill contractual obligations
• Meet legal requirements
• Resolve disputes

Retention periods may also be determined by the organization using the Platform.

7. Data Security

We implement reasonable security measures including:

• Encryption in transit
• Access controls
• Authentication systems
• Secure cloud infrastructure

Despite our efforts, no system can guarantee absolute security.

8. Your Rights

Subject to applicable law, users may request:

• Access to personal information
• Correction of inaccurate information
• Deletion of information where legally permissible
• Restriction of processing

Requests may be submitted through the employing organization or directly to BellGo.

9. Children's Privacy

BellGo Track is intended for workforce and business use.

The Platform is not directed toward children under 18 years of age.

10. International Transfers

Information may be processed and stored on servers located in India or other jurisdictions where our service providers operate, subject to appropriate safeguards.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Updated versions will be published within the Platform or on our website with a revised "Last Updated" date.

12. Contact Us

For privacy-related questions or requests:

BellGo Private Limited

47 Green Park, Yamuna Nagar, Haryana, India

Email: support@bellgo.co